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Fee Check

Card fees by business · Florists

Card fees for florists

Updated

Many florist orders arrive by phone or online, which are priced differently from a tap at the counter, and the year has a few enormous weeks. Both change how you should read a rate card.

On the example numbers

For counter sales at the example florist, Westpac EFTPOS Now is the cheapest plan we compare at $2,770 a year. On a 1.6% flat rate, an $85 bouquet needs $1.27 more to cover card fees.

Card takings
What you pay now
Card mix

Share of card takings by card type. Your statement or terminal report lists it.

Card typeShare
%
%
%
%
%

Total 100%

Your prices

Your card fees

$4,800 a year

1.60% of card takings, $400 a month

Your card fees

1.60%

of card takings: $4,800 a year ($400 a month)


RBA average for this mix
0.79%
You pay above that
$2,426 a year

Price rise that covers your fees
+1.49%
A $85.00 sale becomes
$86.27
Surcharge income you no longer collect
$3,600 a year

Cheapest here: Westpac EFTPOS Now at 0.92%, $2,030 a year less than you pay now.

At $300,000 a year you are past the $250,000 point where Zeller and Square both say they offer custom rates. Ask for a quote before you settle on a published plan.

Link to these numbers

The example business, at three sizes

Worked figures for a florist taking $25,000 a month by card at an $85 average, with 92% of sales by card. Card mix: eftpos 28%, Visa/Mastercard debit 30%, Visa/Mastercard credit 33%, Amex 6%, Overseas cards 3%. These are illustrative inputs, not an industry average; change them in the calculator to match your statement.

Fees a year for the example, by plan and monthly card takings

Plan$10,000 a month$25,000 a month$50,000 a month
Westpac EFTPOS Now$1,2861.07%$2,7700.92%$5,2420.87%
CommBank Smart Mini$1,1880.99%$2,9700.99%$5,9400.99%
CommBank Smart terminal$1,5421.29%$3,3241.11%$6,2941.05%
Worldline Move 5000$1,5361.28%$3,3901.13%$6,4811.08%
Square Reader (Free plan)$1,9201.60%$4,8001.60%$9,6001.60%
Fees a year including any terminal rental, excluding upfront hardware. Average sale $85. Cheapest in each column in bold. The four cheapest of the 11 plans we compare at $25,000 a month, plus Square's 1.6% for reference. We compare only these plans, not the whole market.

A small florist at $10,000 a month of counter sales does best on CommBank's Smart Mini ($1,188 a year); Westpac overtakes it at about $14,928 a month on this mix. Phone orders don't count towards that crossover if they go through a different system, so use only the takings that pass through the terminal.

Phone and online orders cost more

Orders taken over the phone or through your website aren't in-person card payments, so providers charge them at different rates:

  • Zeller, phone and mail orders (moto): 1.7% including GST (Zeller pricing, checked )
  • Square, keyed-in, card on file and virtual terminal: 2.2% (Square pricing, checked )
  • SumUp, payment links: 2.10% (SumUp pricing, checked )
  • Stripe, online, domestic cards: 1.65% + 30c including GST (Stripe pricing, checked )

The calculator prices in-person payments. If a third of your takings are phone orders, price that third separately at these rates and add it to the result. A provider with a cheap counter rate and a dear phone rate can lose to one that is the other way round.

Peak weeks and rented terminals

Valentine's Day and Mother's Day can each bring weeks of takings in a few days. Percentage fees rise with sales, so a peak doesn't change which plan is cheaper; your average month does. Use a year's card takings divided by twelve, not your best month.

Deliveries paid on the doorstep

A driver taking payment at the door needs a reader that works on a phone signal, which every phone-paired reader we compare does. The rate is the in-person rate, because the card is present.

CommBank's Smart Mini pairs with a phone or tablet over Bluetooth and costs $59 outright. (CommBank Smart Mini, checked )